Guidepost 4: Outcome-oriented and regularly monitored

This section focuses on Guidepost 4: Ensure that supports are outcome-oriented and regularly monitored. In order to achieve outcomes such as life satisfaction, community membership and contribution, and decreased dependence on paid supports, CLE supports must be oriented toward, and monitored on, those outcomes. Toward this end, service providers and state IDD agencies must:

• Emphasize goals rather than processes

• Hold CLE supports to clear expectations and guidance

• Expect CLE to lead to or complement employment

• Use data to guide continuous improvement

Use the sidebar on the left to access an overview of Guidepost 4, two promising practices from providers that illustrate how to implement the Guidepost, and a set of additional resources for further consideration.